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In
our telecommunications world where technology is constantly
changing, one thing remains constant; the need for knowledgeable
sales and service professionals. This need is grossly apparent
in the small business sector where owner frustration with
poor telecommunications selections, offered by misinformed
sales people fail to meet their needs. I knew there had to
be a better way.
I've
spent my entire professional career in telecommunications.
After graduating from Bryant College, Smithfield RI, I began
selling long distance with a regional carrier in Atlanta.
Long distance evolved into local dial tone and before long,
I represented all facets of telecom: voice, data, networking
and hardware. At the same time, I realized the small business
customer was severely underserved. I knew there had to be
a solution; a better solution. From that very premise CLEC
Solutions was born.
Right
from the start, I hired experienced, caring, support personnel
to provide a superior back office. Each and every one of our
sales associates is trained not only to recommend the right
product for the right application, but also to remain attentive
to our clients after the sale right through installation.
The results speak for themselves. In an industry where carriers,
big and small, seem to be in trouble and the dot com meltdown
eliminated many companies, our business has doubled every
year since it's inception. Currently, we have over $3 million
in revenue annually and many, many satisfied customers. In
fact, a large percentage of our clients have never switched
from CLEC Solutions. Rather, they count on us to take care
of their changing business needs.
2012 is going to be a great year at CLEC Solutions. Our staff
has doubled, our products are more diverse, and we are positioned
to expand again by re-branding our mission to be the premier
telecommunications consulting firm in the industry. We stand
behind it when we say, "we put the customer before the
carrier".
Sincerely,
John
B. Cohen
President
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